Results Physiotherapy's Online Review Report Card

Morgan Maxwell was an outstanding trainer and superb educator. She was a pleasure to work with. Mary Davern who I saw twice was also very helpful. Ashanti Chatman went above and beyond to be helpful. I appreciate the services from this office and will recommend it to others. Harry B Cole

I was paired with Mary, who was so attentive and caring. She made me feel at ease and encouraged every time I saw her. It really helped my recovery postpartum and I would definitely recommend to anyone looking for help.

What a wonderful facility! Where I do start...from the front office staff to the therapists themselves. All very sweet, helpful, and very thorough. Really listened and addressed any concerns. I came for about 6 weeks after previously having pelvic floor therapy for a whole year (a couple of years ago) and feel better now than I did after that year. The utilization of multiple effective methods really did the trick. Shoutout to McKenna and Noelyn for being the absolute best!

Highly highly recommend! I went to Results Nashville Pelvic and saw McKenna and Morgan in my third trimester of my 4th baby. I knew it would help, but I was so surprised at the degree with which it improved all of my symptoms! From nighttime urge severity (eliminated) to leakage with activity (very minimized), preventing mid- back pain flare up while handling my 2 year old, and staying able to participate successfully in competitive tennis! I still played a match at 38 weeks! The strengthening program Morgan laid out for me to do so was so tailored and personalized to what I needed. And I even saw benefits I was not expecting after baby came. I had a C-section, and I am shocked at the level of mobility with minimal to no pain, even days after the surgery. I know it was the strengthening beforehand that has helped me recover so well. THANK YOU so much for keeping me doing life the way I hoped. Y’all are awesome.

I spent 30 minutes of my first 60 minute session correcting how my name was spelled on every document and correcting my insurance since I was told the information for the wrong insurance. I was billed for a 60 minute session but not surprisingly - under the wrong insurance co-pay. I was also sent emails to the wrong email. After I was told my information was now correct, an email was still sent to the wrong address with the wrong name. Really liked the girl working with me, but everything besides her felt unprofessional and messy. I was told by a couple of people before hand that their experience at this office had not been great but I wanted to try it anyway to get some urinary relief

Spring Hill Tn Clinic If you’re looking for a physical therapy place that cares about the well-being of their patients, this isn’t the place. At first, I thought Results and the PT I had truly cared about getting my arm better, however, that wasn’t the case. The PT I had put on a great facade, but I have learned she NEVER had my well-being in mind. She disregarded doctor’s orders, after I dislocated and fractured my humerus. She made the decision to not schedule me for any appointments until I saw a neuro. (Which was almost 5 weeks) I have found out from my new physical therapist, she shouldn’t have done that and furthered the complications in my arm. Then, when I was allowed to come back to see her she complained about every shirt I wore and had the audacity to call me the “worst patient” ever. Very disrespectful. She then had me go to acupuncture, which I have further found out, caused more issues for me. She wouldn’t help me find a descent doctor who would help fix my arm, obviously she never had any intentions of trying to help me. But she didn’t mind wanting to befriend me, when she had no intentions of being a friend. I needed a physical therapist who would fix my arm instead of a friend. Beware of the new laser machine they have there. It caused a skin rash due to me having sensitive skin and nobody explaining that to me. Two months later I still have the rash and skin damage. The whole clinic sides with their PTs instead of their patients. They are all about making the company money and not helping the patient. I did everything she asked me to do and was always very compliant, when I wanted to tell her no. I spent thousand of dollars doing what she said with acupuncture and continuing to see her, even though I wasn’t seeing results. However, now, I have a new physical therapist who explained to me that my shoulder sags which is compressing my nerves, arteries, and muscles. She helped me get in with a state-of-the-art sports medicine doctor who is fixing my shoulder and arm. If had to do over again, I would have never seen again when she did things her way in April 2022, instead of what the doctor wanted.

These folks are truly something else. Where do I start. Morgan — thanks for being such an incredible provider and supporter of me. Brenna — thanks for the initial oversight and triage of my condition. To everyone else — thanks for facilitating a positive environment, day in and day out. While my condition has persisted, I really know these providers and this office is best in class. I have had some better days, and hope for those to continue. I hope all of them have a fantastic holiday season!

I want to give some backstory, so we have a full picture. 22 years ago I suffered a severe injury to my right knee when I was just 15 years old. Since then, I have lived with chronic pain issues. Coming into 2024 I had already had three knee surgeries, one of which included breaking my leg and moving it, to say the least.It has changed the way that I walk and the way that my anatomy works in my body. Unfortunately, due to these changes, I have developed severe planar fascia, along with several other issues with my left foot, such as heel spurs, chronic inflammation of the heel bone a spreading of my three meditarcels and a few others. Due to those issues, I took a fall back in July that tore two ligaments and broke one of the bones in my right ankle, which required a full ankle reconstruction. Where they had to reattach the two ligaments in my ankle drill four holes into the bone on the top of my foot and insert an internal bracing system into my ankle. The recovery from that has been terrible, 8 weeks post up from ankle surgery. I needed a scope procedure done on my right knee, to determine what was the source of the pain that i've been dealing with, so that we could determine whether fixing my right knee or going ahead with fixing my left foot was more imperative at this point. The entire ordeal, my left foot has been the source of the highest amount of pain, so my podiatrist sent me over to physical therapy to start strengthening my right ankle and my left foot. While we concluded the results of what my next operation was going to be. I've been working with Daniela, who is the assistant physical therapist, and I can say that the experience has been less than ideal and has left a very terrible taste in my mouth. On multiple occasions, she's told me that my pain couldn't be near as high as what it is because if there was in that much pain, I wouldn't be able to be there or that I would need to be in the hospital/ER. However, this is a pain that I've been dealing With for years, so i've had to find ways to live with it because I can't live in an emergency room due to pain I also have a pain management program that I work with specialized doctors to try and manage my pain. But right now, i'm dealing with 3major acute injuries and the pain is overwhelming. She tells me things like I'm not working hard enough to get stronger even though my strength and mobility are improving every single day but I am limited on how much I can handle. I come home in severe pain from physical therapy. 3 days a week Where some days I'm not even able to get up and move around or Be a mom to my toddler. Hey, come home and have to ice my lower limbs because they are so sore I can't move them. I do the exercises between 4 and 6 times a day. 7 days a week at home. I am constantly working at improving myself and my conditions. Today she actually told another patient that I wasn't committed enough like he was to making things work and get better. All while im pending another surgery in a matter of just weeks, we're just waiting on the final scans to come in before we schedule. I have never been unwilling to do something, but sometimes I am unable to do those things. There have been days when she's supposed to be working with me that she sat on her phone scrolling through her emails and changing the music and the building. She's clearly not focused or concerned about my recovery because of things that i'm unwilling to do. I have seen her be so empathetic and kind towards older patients that have had falls due to age or other conditions. But with me directly, it's like she doesn't feel that I'm worthy enough to be there, or that I could be doing more and it's just a choice and I'm not willing to do the work....but I'm the one showing up, Every other day and putting the work in and trying to get better, but she treats me like i'm not willingly being there or that I don't want to be there.I will not be working with her any more. I need people on my SIDE that want to HELP me improve and be apart of my recovery and get me back to where I want to be.

I had an INCREDIBLE experience at Results, my PT was McKenna Ruta and she was absolutely amazing! McKenna is extremely intelligent and sweet as can be. I felt listened to and heard and she really really helped!

I was greeted by a friendly staff and was escorted to a private room to go over my medical history and my reasons for seeking their help. The Doctor that I met with was a great listener and was very detailed in her explanations. I'm looking forward to my next appt't and feel confident they have the knowledge and guidance to help me recover.