Valley Cities Behavioral Health Care's Online Review Report Card

I have been going here off and on for years now. They've always been very helpful. I've fallen out of my treatment plan by now I'm sure so I'll have to complete a new intake appointment but the process was really smooth last time I needed to do this. I even was able to get right back on my exact same medications as before that I knew worked for me. I basically picked right back up where I left off. I'll be calling them real soon to get the process started again. When it comes to mental health treatment and proper care, I've been to every kind of Therapist/Psychiatrist imaginable. I've been struggling with my symptoms since I was a teenager and I'm now in my 30's. I know if I'm gonna like a caregiver within the first 5 minutes of sitting down in they're office usually. In all my time here I've had nothing but supportive therapists and helpful psychiatrists. Maybe they're not exactly "Ideal" cause of turnaround rate and needing to meet new Therapists/Psychiatrists once in awhile but I've never been to a clinic like this one that DIDN'T have something of a "revolving door" That's basically the entire field of Medicine, though. Depending on your timing and other circumstances that are out of your direct control, you might wind up meeting 2 or 3 Therapists every year at some places j%ust like you can change PCP's in an instant.. It sucks cause you have to get comfortable with someone new but it's also good exposure if you're very nervous around new people and not sure about them like I typically am but I still manage to have found common ground with everyone I have seen here and each time I've HAD to switch Therapists, it's gotten just a bit easier to adjust to it. New Psychiatrists aren't as hard to adjust to of course cause after you find combinations of medications that work with minimal side effects, they're basically just there to monitor any changes you report to them and keep the script active, making minor adjustments as they go like Changing Dosing Instructions or finding a substitute in case of unforeseen issues with a medication. Not to say what they do isn't just as important it's just not as personalized.

Avoid this place if you're seeking mental health support. It can take months just to schedule an appointment, and if you need to take a break for a month or two, getting another appointment is nearly impossible. After a year with them, aside from receiving medication, the experience has been unhelpful​

I haven't had a problem. I've been going there for half a year. The staff has been very helpful.

The medical care system in America is broken for people with mental disabilities. This place highlights that fact.

I have PTSD from many gun shot wounds. Last place always had same doc. Never here! And God would have to bless them if they got my meds right. Do. Not go hear with my problems. Makes me anxious

I love this place!! My counselor really does care about me and my health and we’ve formed a bond thats really good!

I founded them 2 bee a pretty good helped me when I was needing it. They can be scary. Dr V & Kathy are helpful very much.

I became a patient of Valley Cities Midway a few months ago. I am very happy with the help I am receiving here. They are kind and informative. I feel like they really care about their patients and really listen to our needs. I would recommend this facility to anyone who needs care. I recieve help from the Dental office, Behavior health department and the pharmacy staff are woderful.

Phone greeting too long. I need a person to answer!

Accused me of selling my medicine with no proof or reason. Denied me access to proper support when I was under 18.