Ati Physical Therapy's Online Review Report Card

They do a excellent job I will recommend 🙏

Both my husband and I are going to ATI Physical Therapy in Walkersville at the moment. We have been really happy with the folks who were working with us. It is one PT person to one patient. They are really watching and making suggestions for improvement and share their plan with you!

Everyone is pleasant and they have helped me heal after surgery giving me the proper exercises that were needed to recover.

Always on time and very caring

I have a greatest time and greater team to helping me out and amazing recovery from my injury. Thank you so much for patient support. You’re the best Physical Therapist ever ❤️ #myATIwin

The staff here is absolutely amazing! They are kind, soft-spoken, and incredibly knowledgeable in their approach to recovery. When I first arrived, I had a serious knee and quadriceps injury and could barely walk. I’ll admit, I was skeptical about physical therapy and wasn’t convinced it would make a significant difference. I was wrong. One thing that sets this team apart is that they know exactly when to challenge you. They push you just beyond your comfort zone, but never beyond what you’re capable of, giving you the confidence to keep progressing safely. If you listen to the therapists, follow their treatment plan, and put in the work they ask of you, I truly believe you’ll give yourself the best chance for a full recovery. Today was my final PT session, and I’m happy to say the team completely changed my perspective on physical therapy. I’m back to living a normal life and will never take something as simple as walking for granted again. Thank you to the entire team for your professionalism, encouragement, and expertise. You gave me my life back. I can’t recommend you highly enough!

I tore a muscle in my leg, and this clinic helped me regain my mobility and strength when I felt the lowest. They were accommodating when I didn't understand or had issues with the exercises, and I felt comfortable to speak about my experience in each session. If anything were to happen to me (I hope I do not have another accident...), I would go back to this ATI location because the impact each staff member had on me was significant in my recovery. They were truly kind and compassionate in my vulnerability.

If your physician gives you a referral, take it to ATI on your first visit, but DO NOT ALLOW them to perform ANY therapy beyond the initial intake exam. Demand that they show you in writing that they have submitted the authorization to your health insurance before you do anything else. ATI did not submit the authorization before performing treatment and, other than the initial intake exam portion of the first bill, we have been billed for the entire amount, almost $3,000. Three phone calls to both ATI and our insurance provider and we were told the authorization would be sent, but the EOB denials state denied because authorization was not sent before treatment started and never received since. They are also charging full amount, not the Medicare allowed amount, which nearly triples the bill.

Throughout my life, I have visited multiple physical therapy centers, but I have never encountered a team with such PT professional dedication, empathy, courtesy, and genuine focus to help my recovery. All of them are truly an asset to ATI organization. Thank you! Francisco Melendez

Great, greater, and greatest!