Ati Physical Therapy's Online Review Report Card
Ati Physical Therapy - Kent
4.7
Average Star Rating
460
Total Reviews
30
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
ATI Physical Therapy in Kent received 93.9% positive feedback, with patients praising the friendly and professional staff, expert care, and comfortable environment. However, 6.1% of the feedback was negative, primarily citing poor customer service, rude staff, and pain during exercises. Overall, the practice excels in comprehensive patient care, yet it needs better customer service management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Ati Physical Therapy's Reviews
Thank you for your ATI stufs they do very good job they try to do good sxercise with me I am greatfull
Reviewed On Google
Therapist is very knowledgeable! His attention span is split between his patients so the care suffers.
Reviewed On Google
I had an excellent experience at ATI Physical Therapy. From my first visit, the entire team was welcoming, professional, and genuinely cared about my recovery. A special thank you to my physical therapist, Kajal, for her knowledge, patience, and encouragement throughout my treatment. She took the time to explain every exercise, listened to my concerns, and created a plan that helped me make steady progress. I also want to thank the entire ATI team for their kindness, positive attitude, and teamwork. Everyone made me feel comfortable and supported at every appointment. I highly recommend ATI Physical Therapy to anyone looking for high-quality care and a friendly, dedicated staff.
Reviewed On Google
I had an excellent experience at ATI Physical Therapy. From my very first appointment, the entire staff was welcoming, professional, and genuinely cared about my recovery. The therapists ( Alex C) took the time to listen to my concerns, explain every exercise, and create a treatment plan that was personalized to my needs. Thanks to their expertise, encouragement, and positive attitude, I noticed steady improvement in my strength and mobility. Every visit was organized, motivating, and focused on helping me reach my goals. I truly appreciate all the hard work and dedication of the team. I highly recommend ATI Physical Therapy to anyone looking for knowledgeable therapists and outstanding patient care. Thank you for helping me get back to feeling my best!
Reviewed On Google
The facility is large and clean. Mt appointments always start on time. The staff is friendly and knowledgeable.
Reviewed On Google
Kajal, Caitlin and Raph and all staff were excellent. My knee improved, walking improved and overall wellbeing improved significantly. Getting professional help is a blessing. They are well qualified and helped me improving my quality of life.
Reviewed On Google
Great communication with patients and excellent care overall! I would recommend ATI to anyone seeking physical therapy
Reviewed On Google
This ATI location was the greatest!! Everyone was very welcoming and made the therapy very enjoyable to do. They all know what they are doing and will tell you what and why. Thanks so much to Kajal and David and Mikey. Really miss you guys!!
Reviewed On Google
When I started the first time here. Matt did not do a full assessment and I was given exercises which were repetitive and not changing or fixing the problem. Then Dave help me and did some manual not exactly massage but what he did helped loosen the muscles and helped A lot. Then my work schedule changed and couldn’t make it. Now Kajal did a full assessment and the stretches and exercises are changing. Though my neck and shoulders are tight I have less pain.
Reviewed On Google
I think they're AWESOME! No matter who works with me is patient and caring. They don't push me to do something that causes me to much pain but instead finds alternatives. They have a great demeanor and are a joy to work with.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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