Ann Arbor, Michigan, is known for its strong healthcare landscape, supported by major institutions and a community that values accessible, high-quality medical care. Urgent care centers play a crucial role in this environment, offering walk-in access for non-emergency medical needs, injuries, illnesses, and diagnostic support.
Choosing a trusted urgent care center is essential when patients need fast, reliable treatment without long wait times. To help residents and visitors make informed decisions, we compared 14 urgent care centers in Ann Arbor and evaluated patient reviews, overall ratings, recent feedback trends, and sentiment analysis from top medical review platforms.
Based on this data, the following three centers stood out for their consistent patient satisfaction, positive sentiment levels, and reliable care experiences: Trinity Health IHA Urgent Care – West Arbor, MI Express Urgent Care Ann Arbor, MI, and Concentra Urgent Care earned their spots on this list due to strong reputations, dependable service, and review patterns that reflect patient trust.
Want to learn how we selected these clinics? Click here to see our selection process.
Note: This "Best Rated" list is based on reviews from the last 24 months, as research suggests patients consider reviews older than 2 years outdated. You can still access the full historical review reports for each provider by clicking "View Review Report."
3 Best Rated Urgent Care Centers in Ann Arbor, MI in 2025
All the information you see here is based on our analysis of internet reviews across the three major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, Yelp, and Facebook. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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Concentra Urgent Care
Urgent Care
3131 S State St #1, Ann Arbor, MI 48108
- Total Reviews: 228
- Overall Star Rating: 3.8 stars
- Positive Sentiment: 71.1%
- Recent Reviews: 76
Concentra Urgent Care has a sizable number of total reviews, indicating high patient volume and strong community usage. Feedback shows a blend of positive and negative experiences. Many patients share satisfaction with staff and care received, while others report concerns that impact the overall rating and sentiment score. Despite mixed reviews, the clinic remains one of the most frequently visited urgent care centers in the area, and its large number of positive experiences still positions it as one of Ann Arbor’s top-rated options when compared with others in the area.
MI Express Urgent Care Ann Arbor, MI
Urgent Care
https://www.miexpresscare.com/
80 S Zeeb Rd Unit 101 C, Ann Arbor, MI 48103
- Total Reviews: 169
- Overall Star Rating: 4.8 stars
- Positive Sentiment: 96.4%
- Recent Reviews: 51
MI Express Urgent Care receives exceptionally high praise from patients, reflected in its strong sentiment score and high rating. Many reviewers describe friendly staff, smooth appointment experiences, and a high degree of satisfaction with the care provided. The clinic has a strikingly low number of negative reviews, indicating that the vast majority of patients had positive interactions. Its consistently favorable feedback makes it one of the strongest urgent care options in Ann Arbor for those seeking prompt, high-quality treatment.
Trinity Health IHA Urgent Care – West Arbor
Urgent Care
https://www.trinityhealthmichigan.org/
4200 Whitehall Dr #150, Ann Arbor, MI 48105
- Total Reviews: 204
- Overall Star Rating: 4.5 stars
- Positive Sentiment: 89.2%
- Recent Reviews: 63
Trinity Health IHA Urgent Care – West Arbor stands out with a strong combination of high review volume and positive sentiment. Patients frequently mention the supportive staff, positive experiences during visits, and the overall smoothness of receiving care. Most feedback reflects satisfaction with the clinic’s professionalism and service consistency. While the center does have some negative feedback, these comments represent a smaller fraction of the total reviews. The majority of recent reviewers describe reliable visits and helpful interactions, making this clinic a trusted choice for many Ann Arbor residents.
Urgent Care Frequently Asked Questions (FAQs)
What types of medical issues can urgent care centers treat?
Urgent care centers manage non-emergency conditions such as flu symptoms, minor injuries, infections, rashes, sprains, and routine medical concerns that require timely attention.
Do urgent care centers require appointments?
Most accept walk-ins. Many also provide optional online check-in or same-day scheduling to reduce waiting times.
Are urgent care centers licensed medical professionals?
Yes. Clinics are typically staffed by physicians, nurse practitioners, physician assistants, and trained medical teams.
Can urgent care centers handle X-rays or lab tests?
Most urgent care clinics offer basic diagnostic services, though available tests vary by center.
Will urgent care centers prescribe medications if needed?
Yes. After evaluating your condition, urgent care centers may issue prescriptions when appropriate.
Conclusion
Finding the right urgent care center ensures timely and dependable medical support when it matters most. These three Ann Arbor urgent care clinics earned their place on this list through strong recent reviews, high patient satisfaction, and consistent service quality. If you're seeking urgent medical attention without the wait of an ER, these top-rated centers stand out as trusted options in 2025.
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