Nobody wants to need Dialysis. That’s a given. But when you’re holding the stumps of two failed kidneys, and your Nephrologist commands: you go.
I’m glad he sent me here. Fresenius North has been kind, professional, and efficient at keeping me going. Over the time (eight months now) I’ve been coming, they’ve made me as comfortable as they could, 3 ½ hours per visit, three times a week. They are always up-beat, friendly, and professional.
The Team here is exemplary - obviously proud of what they do (“Heroes work here!”), and are committed to their patients. As a Team, they also seem to like each other, and carry that up-beat attitude on the floor, which translates to me as feeling “welcomed”.
I’d name names, but then I’d go on forever. Each of them has made my visits better, just via their unfailing attitude, and the little kindnesses that add up to a sum experience. I’m greeted by name, treated with respect and care, and they make each session a “non-event”, despite the fact that they are working to help save my life.
I’ve had no (zero) “episodes” worth mention, beyond the little stuff that can happen during the Dialysis process. Although they’ve queried me about Home Dialysis, the fact is, I don’t want to even try it. The clinic is 20 minutes from home, and their commitment encourages me to come here: if anything *were* to happen with home dialysis, I wouldn’t have them near me to assist.
Cons? I can’t think of any… aside from the things that come with a Dialysis Clinic. Fresenius is clean, efficient, and – as an engineer myself – well-kept and up-to-date.
Wishes? Well, little things they just can’t do: a) allowing electric blankets, b) A coffee bar, c) Clinic Puppies. I understand why these cannot be supported, despite my repeated asking.
Can I recommend Fresenius North? Sure, I can, and do – repeating that nobody wants to need Dialysis. Given the hand that God dealt me, they have certainly made “playing that hand” as easy as possible. I thank each of them: they know who they are.