I called to see if Dr. April Kennedy still worked at the office, so I could schedule an appointment with her. When I asked if she still worked there, the receptionist asked me "who's calling" so I told her who I was, and what I wanted. After going through my spill, the receptionist then tells me " this is the clinic, let me give you the number to her office." If she knew that I needed a different number, she could have told me that from the very beginning, instead of wasting my time having me tell her who I was, and what I wanted, when she KNEW that even with that info, she couldn't assist me!