Spear Physical Therapy's Online Review Report Card
Spear Physical Therapy
4.9
Average Star Rating
87
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Spear Physical Therapy received 29.9% positive feedback, with patients praising the knowledgeable therapists, compassionate care, and welcoming environment. However, 70.1% of the feedback was negative, primarily citing billing issues and insurance complications. Overall, the practice is valued for its excellent physical therapy, yet it needs better administrative support.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Spear Physical Therapy's Reviews
I love this place! Alanah is simply the best and all of the techs are super sweet and helpful! I had the best time at the hand table, made some friends, played with some putty, and healed my wrist! Couldn’t have asked for a better OT experience.
I was treated at Spear on N 7th st in Williamsburg for both physical therapy and occupational therapy. I had very positive results with both. The therapists I worked with were knowledgeable and intuitive in their approach. It was a great experience and I would highly recommend Spear.
Lisa and Nicole; Gabe and Joy Nicole very graciously says that I did the work and Lisa had the expertise, but she's the one who suggested addressing my balance and dizziness issues with vestibular therapy, which is Lisa's specialty. During 12 years of Lyme disease and ongoing recovery, not one doctor or specialist suggested checking my crystals, or considered a specific way of addressing my balance issues--until Nicole. It turns out the crystals weren't the problem, but Nicole's thoughtfulness and intuition prompted the search. Lisa offered that without knowing the specific cause of dizziness, we could still address it with specific exercises. I worked with her once a week for two months challenging and reconnected my eye-brain coordination. Not only was the dizziness 90% resolved, but my memory, mental alertness, fatigue, and headaches dramatically improved. It's as if my brain reconnected to the familiar way it had functioned before my illness. I haven't tripped or fallen in months now. Gabe and Joy caught me repeatedly as I was learning not to fall. Spear hires therapist and assistants for kindness as well as skill, and I am the grateful, healing recipient of both.
Lisa and Nicole; Gabe and Joy Nicole very graciously says that I did the work and Lisa had the expertise, but she’s the one who suggested addressing my balance and dizziness issues with vestibular therapy, which is Lisa’s specialty. During 12 years of Lyme disease and ongoing recovery, not one doctor or specialist suggested checking my crystals, or considered a specific way of addressing my balance issues—until Nicole. It turns out the crystals weren’t the problem, but Nicole‘s thoughtfulness and intuition prompted the search. Lisa offered that without knowing the specific cause of dizziness, we could still address it with specific exercises. I worked with her once a week for two months challenging and reconnected my eye-brain coordination. Not only was the dizziness 90% resolved, but my memory, mental alertness, fatigue, and headaches dramatically improved. It’s as if my brain reconnected to the familiar way it had functioned before my illness. I haven’t tripped or fallen in months now. Gabe and Joy caught me repeatedly as I was learning not to fall. Spear hires therapist and assistants for kindness as well as skill, and I am the grateful, healing recipient of both.
I can’t say enough good things about working with Nicole! From day one after my ACL tear, she made me feel like more than just a client—she truly cared about me as a person. She had the perfect balance of pushing me out of my comfort zone while still keeping things positive, encouraging, and even fun. I always looked forward to our sessions. She’s not only an amazing physical therapist, but an amazing human. Highly recommend!
I struggled with a chronic IT band injury, and working with Nicole gave me the confidence not only that I would run again someday—but that I could even return to racing. Nicole and the entire team at Spear on Grand St are incredibly kind and truly dedicated to helping you recover. I can’t recommend this location enough. Thank you to the amazing Spear family!
I had a fantastic experience at the Spear location on Grand Street. I entered fresh off a second ACL tear and quickly regained mobility and confidence in my knee! The staff is unbelievably kind, supportive, and accommodating for appointments and training techniques. I highly recommend those in the Williamsburg area seeking physical therapy go to this Spear. Shoutout Nicole and the team!
Nicole Surach is a miracle worker. I first went to see her because I had the worst ankle fracture possible. She put me through an intensive regimen and right when we were about to be done with ankle PT, I injured my knee really horribly while traveling. Nicole was the second person I contacted while abroad. She immediately made a plan for PT again. 2 Months into this injury, my knee (and glutes and quads) feel so strong. My recovery has been astounding -- surprising even myself. Most of all, she had rehabbed my busted ankle so well that when I was injured with my other knee, I had to fully really on the rehabbed ankle for mobility and stability -- which was truly remarkable. Nicole also manages this branch, and I always treat her co-workers and interns with respect, generosity, and kindness. Also credit to the other PTs who also seem really amazing.
Nicole Surach is a miracle worker. I first went to see her because I had the worst ankle fracture possible. She put me through an intensive regimen and right when we were about to be done with ankle PT, I injured my knee really horribly while traveling. Nicole was the second person I contacted while abroad. She immediately made a plan for PT again. 2 Months into this injury, my knee (and glutes and quads) feel so strong. My recovery has been astounding -- surprising even myself. Most of all, she had rehabbed my busted ankle so well that when I was injured with my other knee, I had to fully really on the rehabbed ankle for mobility and stability -- which was truly remarkable. Nicole also manages this branch, and I always treat her co-workers and interns with respect, generosity, and kindness. Also credit to the other PTs who also seem really amazing.
Very thorough care and incredibly supportive team!
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