Texas Oncology's Online Review Report Card

Texas Oncology in Plano has excellent staff and facilities. Very patient oriented.

I have been trying since July to get on the schedule for a Prolia injection which was due September. I gave been transferred to 3 different locations and finally had a virtual appointment on November 5and was told I would get a call to schedule it. Today I received a call from another company with an appointment on N Central Expressway! I called the south office to get it rescheduled in Arlington and was transferred to 3 different people who the transferred me to the N Central Expressway office who answered that the office is closed.

I did 16 treatments with Dr. Jon and his staff at Texas Oncology in Arlington at the West Mayfield Rd location. Dr. Jon was patient and helpful with any questions or concerns I had about my treatment. The young ladies who did my treatments were on time, helpful with warm blankets and any concerns I had. They were also flexible with changing appointments when needed. I had a top notch experience with Dr. Jon and his staff.

I have nothing but good things to say about Texas Oncology. Dr Colton has been incredible as are the nurses and infusion team. I moved here from Philadelphia and was used to an incredible team at the Abrahamson Cancer Center. I was worried I wouldn’t get the same level of care, but my feats were put to rest.

Every step of my radiology treatment was exceptional. The receptionist greeted me by name which made my appointments not so unpleasant. The girls (women) in radiology (Haley, Amy and Melisa) were exceptionally kind, friendly and courteous. Overall I would highly recommend Texas Oncology Arlington.

Great job with the staff, real professional, great information , caring and informative

Would not recommend Texas Oncology to anyone. My doctor puts in an order for chemo 3 weeks out, I try to follow up. They inform me the day before that there are no openings. They've messed up everything they've tried to schedule, from lab work to chemo infusions. In addition to some treatment issues I no longer have confidence in my care here. Mentioning that I went to the Austin/North location seems irrelevant. Because after reading so many bad reviews I conclude that all locations have bad problems.

Texas Oncology in Midland is wonderful, I highly recommend them.

When my mom was diagnosed with stage IV pancreatic cancer, we trusted Texas Oncology to guide us through the most difficult fight of her life. Sadly, what we experienced was neglect and a lack of transparency. We later learned that my mom had the KRAS G12C mutation, a critical piece of information that connects directly to targeted therapies and clinical trials. Shockingly, this was never shared with us. Families should not have to do their own research to uncover what their doctors already know. Even worse, despite her visible suffering, her pain was never adequately managed under their care. We pleaded for relief, but her pain control was delayed and inconsistent until hospice intervened. Watching her endure that unnecessary suffering was devastating and inhumane. This is not just about one patient, it is about ethics in cancer care. Patients deserve full honesty about their options. They deserve their pain to be taken seriously. They deserve to be treated with dignity and compassion. I am sharing this because my mom deserved better. No other family should have to experience this kind of neglect. Cancer care must be about more than protocols and numbers, it should be about treating patients like human beings.

Texas Oncology’s hematology department is the most incompetent medical office I’ve ever dealt with. They repeatedly failed to order the correct labs, didn’t get the right medications, ignored my requests, and delayed care for weeks. Staff were rude, dismissive, and acted like my health was an inconvenience. Because of their negligence, my surgery had to be canceled — completely avoidable if they’d done their jobs. In my opinion, this place is a risk to patient safety and should be investigated.