Texas Oncology's Online Review Report Card
Texas Oncology - Presbyterian Cancer Center Dallas
3.0
Average Star Rating
382
Total Reviews
13
Recent Reviews
3
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Texas Oncology received 53.8% positive feedback, with patients praising the professionalism and caring nature. However, 46.2% of the feedback was negative, primarily citing poor communication, inefficient appointment scheduling, and administrative disorganization. Overall, while the medical staff is valued, improvements in administrative efficiency are necessary.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Texas Oncology's Reviews
From the front desk staff, to lab, and infusion. This place is top notch. I feel cared for and in excellent hands. Natalie in the lab is the sweetest nicest person and has gone above and beyond for my comfort! And she is so smooth with the needles. The whole rest of the lab crew is top notch too. The infusion staff is so nice and knowledgeable. Kieth has gone above and beyond to ensure my comfort and proper treatment. Dr. Vu has now saved my life multiple times. Can I get 10 stars here?
Texas Oncology in Plano has excellent staff and facilities. Very patient oriented.
I have nothing but good things to say about Texas Oncology. Dr Colton has been incredible as are the nurses and infusion team. I moved here from Philadelphia and was used to an incredible team at the Abrahamson Cancer Center. I was worried I wouldn’t get the same level of care, but my feats were put to rest.
Everyone is kind and helpful. Dr Modi explained things clearly and made sure I understood.
Would not recommend Texas Oncology to anyone. My doctor puts in an order for chemo 3 weeks out, I try to follow up. They inform me the day before that there are no openings. They've messed up everything they've tried to schedule, from lab work to chemo infusions. In addition to some treatment issues I no longer have confidence in my care here. Mentioning that I went to the Austin/North location seems irrelevant. Because after reading so many bad reviews I conclude that all locations have bad problems.
Wow Rudest front desk staff ever No greeting Just looked at me with dead eyes and said nothing If I had a choice I’d go somewhere else. It’s bad enough having to have cancer treatment but to be treated like a non person by the people at the desk is just too much
Texas Oncology in Midland is wonderful, I highly recommend them.
When my mom was diagnosed with stage IV pancreatic cancer, we trusted Texas Oncology to guide us through the most difficult fight of her life. Sadly, what we experienced was neglect and a lack of transparency. We later learned that my mom had the KRAS G12C mutation, a critical piece of information that connects directly to targeted therapies and clinical trials. Shockingly, this was never shared with us. Families should not have to do their own research to uncover what their doctors already know. Even worse, despite her visible suffering, her pain was never adequately managed under their care. We pleaded for relief, but her pain control was delayed and inconsistent until hospice intervened. Watching her endure that unnecessary suffering was devastating and inhumane. This is not just about one patient, it is about ethics in cancer care. Patients deserve full honesty about their options. They deserve their pain to be taken seriously. They deserve to be treated with dignity and compassion. I am sharing this because my mom deserved better. No other family should have to experience this kind of neglect. Cancer care must be about more than protocols and numbers, it should be about treating patients like human beings.
At Texas Oncology Presbyterian Cancer Center in Dallas, I recently underwent a total hysterectomy performed by Dr. Jonathan C. Oh, who both recommended and carried out the procedure. A sizable mass was diagnosed as endometrial carcinoma. During surgery, lymph nodes, ovaries, fallopian tubes, uterus, and cervix were all biopsied, and I was relieved to learn that every result came back negative for further cancer involvement. The surgery was done robotically and laparoscopically, which greatly eased recovery. I no longer needed pain medication just two days post-op, and within four weeks my incisions had already faded--leaving very little evidence of surgery at all. I would recommend Dr. Oh to anyone seeking a physician who is not only highly educated, experienced, and skilled, but also straightforward and reassuring. He inspired confidence at every step, and that confidence was completely justified. Thanks to his care, I am now cancer-free with a low risk of recurrence.
Everybody is professional . I love this place feels like home
Did you find this reputation scorecard helpful?
Locations
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
Google
Yelp
Facebook
